NZCIC'S CHEMCALL Emergency Response Service


CHEMCALL® is a 24-hour,
365 day emergency response service provided by the New Zealand Chemical Industry Council (NZCIC). It is funded by industry subscribers and is available at no charge to enforcement agencies, schools, local authorities and the emergency services.


The CHEMCALL® service is part of
the international chemical industry's safety, health and environmental (SH&E) protection programme, Responsible Care™.


CHEMCALL®
is also accessible within Australia and internationally using dedicated phone numbers. CHEMCALL® is linked to the American CHEMTREC® Hazmat Emergency Centre.
0800 CHEMCALL® - an essential part of every employers contingency plan.

Yes, I'm interested in joining the NZCIC's CHEMCALL® Emergency Response Service. Please go here (bottom of page) to join.

a safety net for working with hazardous substances

Businesses manufacturing, storing, importing, transporting or disposing of hazardous substances are legally required to protect their employees, the community and the environment.

This obligation requires a quick and effective response when an accident or spill occurs.

CHEMCALL® is the perfect solution to help you meet your mandatory emergency response requirements. CHEMCALL® Is a national resource offering instant access to fast and accurate technical advice from local industry experts 24 hours a day, 365 days a year.

We recommend you promote "0800 CHEMCALL®" on product labels, MSD'Ss, telephone directories and after-hour answer services.

CHEMCALL® provides

24-hour access to expert advice on containing and successfully managing the incident:

  • Access to technical information including material safety data sheets (MSDS's), the correct handling procedures and advice about the correct protective clothing.
  • Liaison with emergency services (police, fire, ambulance), local authorities and medical services.
  • Quick action to minimise the potential risk and effects posed by hazardous substances to the local community and the environment.
  • Cleanup procedural advice and access to qualified
    cleanup and disposal operators.
  • Access to national and international chemical databases and resources, the National Poisons Centre plus the combined knowledge and expertise of the international chemical industry.
  • A detailed record of how the incident was managed.

The time to subscribe is now! Call (+64) 4 499 4311 to become a CHEMCALL® subscriber and ensure access to the experts when you need them most.

related NZCIC services

The NZCIC MSD'S database is an important resource in any emergency, providing quick access to vital details about this product. It is imperative this information is 100% accurate and complete.

Unfortunately, some MSDS's do not comply with international standards required by Australia and New Zealand. This could seriously hamper the management of an emergency involving your products.

As a CHEMCALL® subscriber you can have us check your MSDS's before entering them on the NZCIC MSDS database. If your resources are limited, we can arrange to have your hard copy imported MSDS's professionally reviewed, converted to electronic form and even produced as a CD ROM you can provide to your customers.

By taking sensible precautions now, you can rest assured that CHEMCALL® will provide your MSDS's quickly and accurately in the event of an emergency.
Please Call (+64) 4 499 4311 for an obligation-free quote for these services.

nzcic membership

NZCIC membership provides reduced rates for CHEMCALL® and many other benefits:

  • free technical advice
  • substantial discounts on training, products and services, including our unique PRINCE© accreditation scheme
  • industry networking opportunities
  • onsite education and training opportunities
  • Select this for further information


Call (+64) 4 499 4311 to discuss how NZCIC membership will enhance your business.

Yes, I'm interested in joining the NZCIC's CHEMCALL® Emergency Response Service. Please fill out the form below.

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